Last January, UtiliPoint published an
IssueAlert article offering commentary on issues to watch in the U.S.
utility industry as 2011 unfolded.i As 2011 comes to a close,
this article will compare that commentary with an analysis of how the
year's issues actually unfolded.
Legislation and Regulation
Light Bulbs
In a little over a month, 100 watt incandescent bulbs will be phased
out. Last year we wrote, "Watch for growing momentum for repeal…" of the
ban on 100 watt incandescent light bulbs. In July 2011, Representative
Barton (R-TX) submitted a bill to the House of Representatives and it
failed to pass by the required 2/3 majority. Verdict: Momentum was not
great enough for Congress to pass repeal.
Subsidy Reduction
At the beginning of last year, there appeared to be momentum to reduce
energy subsidies both to renewables and for fossil fuel derived energy.
These got tied up in the Congressional debate over cutting the deficit.
They were under consideration in the so-called super-committee, which
was supposed to offer substantial cuts to the deficit by last week (week
of November 20) or automatic cuts across the board would take effect in
2013.ii The super-committee failed to provide any proposals
to Congress and if no action is taken, across the board cuts will begin
in 2013. However, recent political media speculation and talk in
Congress indicates growing bi-partisan support for continuation of
renewable subsidies. Verdict: Subsidies are still in place.
Greenhouse Gasses
On September 15, 2011, the U.S. Environmental Protection Agency (EPA)
delayed issuance of a plan to curb greenhouse-gas emissions from power
plants. The plan was to be published in July, but was delayed until
September. The September announcement did not include a date for future
issuance. It is believed that this delay was caused by intense political
pressure on the EPA from Congressional Republicans, business and the
White House as an election approaches and economic recovery has stalled.
In addition, according to the International Energy Agency, the United
States is now cutting carbon emissions faster than Europe (a 1.7 percent
reduction over the last 10 years). Verdict: Multiple interests did in
fact succeed in delaying U.S. greenhouse gas emissions regulations.
Smart Grid
We wrote of several Smart Grid issues that would need to be addressed in
2011. These included:
- Data security—Many smart grid utilities did begin or accelerate
the hiring of data security experts. Experts have been drawn from
the financial services industry and recruited from retiring military
security personnel - two groups with a long history of addressing
data security issues. Additionally, NIST and CIPS standards are well
along the implementation trail. Expect the Data Security Audit
business to grow in 2012. Verdict: Data security for smart grid
utilities was and will be a growing concern.
- Data storage—Data storage costs have dropped dramatically over
the past few years. This has reduced dependence on independent data
storage companies. Verdict: Rather than data storage companies and
utilities working together, utilities have developed their own data
storage capabilities in-house.
- Cost management—Early adopters provide models of cost
management. Many utilize contractors for implementation while also
retraining and redeploying some of their existing meter to cash
workforce. And indeed, off the shelf systems such as Meter Data
Management, Outage Management systems are being implemented.
UtiliPoint will be publishing several sourcebooks in 2012 detailing
and comparing technical specifications, and alternatives in the
meter to cash systems space.
- Managing customer expectations and education—At SmartGridPoint's
meeting at CS Week this past May, we heard directly from James
Barnes of Tallahassee's municipal electric utility about the
transformation of their customer care function. Bob Triana of FPL
also spoke at the workshop about lessons learned from customer
engagement. In addition, Seth Kiner of SCE spoke of SCE's customer
segmentation approach to customer engagement. For more information
please see
www.utilipoint.com/2011/05/smart-grid-best-practices-may2011-sgp_workshop/
. Verdict: The smart grid customer experience increasingly gained in
importance over the past year and will continue to do so.
- Social Media—There has been some increase in the use of social
media such as Facebook, You Tube and Linked In by utilities. SCE
uses You Tube as a method of communicating with customers. Most
utility HR departments and recruiters have greatly increased their
use of Linked In, not to mention user groups as well. The use of
Facebook by utilities is less clear. Xcel Energy and Austin Energy
have an excellent presence on Facebook, but many others are unsure
of Facebook's value to their business. Verdict: Importance of social
can be ranked roughly as Linked In: very important; You Tube:
somewhat important; and the verdict is still out on Facebook.
Natural Gas
As a fuel used increasingly for power generation and which sets the
marginal price for electricity in many wholesale markets, natural gas
prices are essential to power generators and their customers. The
following figure indicates how, starting in August, actual spot prices
diverged from beginning of year futures prices. The sharp fall of actual
prices away from futures prices may have been due to the U.S. economy
and increases in shale gas production.
Figure 1
Spot Prices Fell Dramatically Away from Beginning of Year Curve
Source: U.S. Energy Information Administration

Verdict: Concerns expressed last January failed to appear or affect
natural gas prices. In fact rather than rising, prices have fallen since
July.
Conclusion
Despite the shift in power in the U.S. House of Representatives, many
energy regulations and all subsidies have remained as they were. No new
GHG rules were published. However, one major regulation that we did not
foresee was the release of EPA's Cross-State Air Pollution Rule (CSAPR)
and the extended reach added to the scope of the Clean Air Interstate
Rule it replaces. See
www.utilipoint.com/2011/11/epas-csapr-rules-expected-to-roil-electricity-markets/
for more information on CSPAR.
The Smart Grid predictions we foresaw have partially occurred.
Security has risen in importance as has customer education and
engagement. Many of the deployments begun 2-3 years ago have completed
or are fast approaching completion, which is the reason that the issues
of managing security and customer expectations have become so important.
While data storage has not become as important as we predicted, the
increasingly fast rise in the importance in data analytics became much
more apparent.
It's been an interesting year for the U.S. utility industry and 2012
offers to be another fascinating year for our changing industry.
iwww.utilipoint.com/2011/01/what-does-2011-hold-in-store-for-the-utility-industry/
iiwww.utilipoint.com/2011/08/will-the-recent-budget-deal-affect-the-u-s-energy-industry
UtiliPoint's IssueAlert®
articles are compiled based on the independent analysis of UtiliPoint
consultants. The opinions expressed in UtiliPoint's® IssueAlert®
articles are not intended to predict financial performance of companies
discussed, or to be the basis for investment decisions of any kind. UtiliPoint's
sole purpose in publishing its IssueAlert articles is to offer an independent
perspective regarding the key events occurring in the energy industry, based on
its long-standing reputation as an expert on energy issues. © 2010, UtiliPoint®
International, Inc. All rights reserved. To subscribe or visit go to:
www.utilipoint.com